Find answers to common questions about our staffing services for care
providers.
For urgent cover, we can often provide staff within 2-4 hours during
business hours. For pre-planned bookings, we recommend giving us at
least 48 hours notice to ensure the best match for your service.
Emergency cover is available 24/7 for last-minute staffing needs.
We primarily serve Milton Keynes and the surrounding areas,
including Bedford, Northampton, Leighton Buzzard, and surrounding
Buckinghamshire and Northamptonshire areas. If you're outside these
areas, please get in touch as we may still be able to help.
All our staff receive comprehensive training before placement,
including: Safeguarding Adults, Moving & Handling, Medication
Awareness, Health & Safety, Infection Control, and First Aid.
Specialist training is also available for Autism, Mental Health,
Positive Behaviour Support (PBS), and De-escalation Techniques.
Our minimum shift duration is typically 4 hours, though this can be
discussed for emergency cover situations. We offer flexible shift
patterns including day shifts, waking nights, and sleep-in shifts to
meet your service needs.
Yes, all our staff undergo enhanced DBS (Disclosure and Barring
Service) checks before they can be placed with any provider. We also
verify two employment references and confirm right to work in the UK
for every worker.
Our rates start from £30/hour for standard support workers. Enhanced
rates apply for waking nights, weekends, and bank holidays
(£32-35/hour). Complex care specialists with additional training are
charged at £35-40/hour depending on requirements. We'll provide a
clear quote before confirming any booking.
Yes! We understand that consistency is important for service users.
You can request specific workers who have previously supported your
service, and we'll do our best to accommodate. We aim to provide
familiar faces who know your service well.
Absolutely. We have specialist workers trained in Autism, Mental
Health, Learning Disabilities, and Positive Behaviour Support (PBS).
Just let us know the specific requirements when you request cover
and we'll match you with appropriately trained staff.
Still have questions?
Can't find what you're looking for? Get in touch and we'll be happy to
help.